"Caliente - Dare To Play" respects the privacy of its customers and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, share and protect your information when you visit our website [calientedaretoplay .com] or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information about you in a variety of ways, including when you visit our website, make a purchase, subscribe to our newsletter or interact with us through social media. The information we collect includes:

1.1. Personal Information You Provide Directly:

• Full name
• Email address
• Phone number
• Postal address for shipping and billing
• Payment information, billing and delivery details
• Information about your preferences and purchasing habits

1.2. Information Collected Automatically:
When you browse our website, we automatically collect certain information about your interaction with the website.

This includes:

• IP Address
• Browser type and device
• Pages viewed, products viewed and time spent on site
• Actions taken on the website (e.g. adding items to cart, checking out)
• Data from cookies and similar technologies (see the “Cookies” section below for more information)

2. How We Use Your Information

We use the information collected for various purposes:

2.1. To Process Orders and Transactions

• Process and manage your purchase, including shipping and returns
• Communicate with you about the status of your order and customer support

2.2. To Improve Customer Experience

• Personalize your shopping experience with product recommendations and promotions
• Analyze how you use our website to improve its performance, functionality and design

2.3. For Marketing and Communications

• Send you newsletters, promotions and other communications about our products and services (with your consent, where applicable)
• Display personalized ads based on your preferences and browsing behavior

2.4. For Legal Compliance

• Maintain adequate records for legal, tax or compliance purposes
• Comply with our legal and regulatory obligations

3. Sharing Your Information

"Caliente - Dare To Play" does not share your personal information with third parties, except as described below:

3.1. Service Providers
We may share your information with trusted service providers who assist us with operations such as:

• Payment processing (e.g. Shopify Payments, PayPal)
• Delivery and logistics (e.g. transport companies)
• Marketing and Email Services
• Hosting and maintenance of our website

3.2. Legal Compliance
We may disclose your information if we are required by law to do so or in response to government or regulatory requests.

3.3. Merger or Acquisition
In the event of a merger, acquisition, or sale of all or part of our company, your information may be transferred to the new entity.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. The retention period depends on the nature of the information and the purposes for which it was collected.

5. Information Security

We take the security of your data seriously and have implemented appropriate measures to protect your information from unauthorized access, use, alteration or destruction. However, no data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6. User Rights

Under the GDPR and other data protection legislation, you have the following rights over your data:

• Right of Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request the correction of incorrect or incomplete information.
• Right to be Forgotten: You can request the deletion of your personal information, except when we have a legal obligation to keep it.
• Right to Restriction of Processing: You can request that we restrict the processing of your information.
• Right to Portability: You can request that we provide your data in a structured and commonly used format.
• Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us.

7. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your activities on our website, improve your experience and personalize content and advertising. A cookie is a small text file that is stored on your device.

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Privacy of Minors

Our website is not intended for use by anyone under the age of 18, and we do not knowingly collect information from children. If we learn that we have collected information from a child under the age of 18, we will take steps to delete that information immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page regularly to stay informed about how we are protecting your information.